Enhancements:

Balance on Date Visibility

We’ve expanded the privacy screen to display the “Balance on Date” field when requested.
This provides users with clearer financial context and improves transparency during the capture process.

Performance & Load-Time Improvements

To deliver a smoother and faster capture experience, several platform-level optimizations have been introduced:

  • Faster widget loading

  • Quicker capture flow initialization

  • More consistent website loading within the capture process

Enhanced mobile experience

Improved Navigation & Flow

  • Capture steps now progress fluidly without unintended reloads

  • Interaction paths are more guided, preventing accidental movement between screens

  • Support features like Get Help behave more consistently with improved message handling

Cleaner & more polished UI

  • Preview screens now load reliably without visual interruptions

  • Key UI elements—such as popups, buttons, and icons—are better aligned for clarity

  • Privacy and warning messages appear in the right context, ensuring a more intuitive experience

Smoother typing & input handling

  • Enhanced keyboard behavior eliminates delays and layout shifts while typing

Together, these updates provide a strengthened end-to-end mobile experience across both Android and iOS.

Capture flow & preview experience enhancements

We’ve refined several core interactions to make the capture and preview process more predictable and user-friendly:

  • Restart, exit, and preview actions now follow a clearer and more consistent behavior

  • Popups stay centered and accessible, even during scroll interactions

  • The Thank You screen now appears reliably after document submission

  • Preview modes no longer show visual distractions or overlays

  • High-privacy indicators display only when applicable for a more accurate user experience

  • Visual elements such as icons, footers, and labels have been refined for consistency

Additional enhancements

Flexible period range support

The system now supports using the same date for both periodStart and periodEnd, offering more flexibility for single-day verification flows in both API and URL configurations.

Feel free to reach out at [email protected]